I have over 20 years of experience working in financial services, primarily in custody banking operations, compliance, and investment administration. For the past 10 years, my focus has been on large and complex business change projects, working as a senior business analyst. I also have additional experience as a project manager and training staff on new systems. I have enjoyed mentoring others throughout my career, sharing my knowledge and experience to help them develop their business skillsets. One of the key lessons I have learnt is that effective stakeholder management at all levels is vital to your organisation’s ongoing success.