I have five years of experience as an Application Support Engineer senior in the banking domain. I have excellent skills in production support activities. I have good exposure to Oracle SQL, UNIX and ITIL process. I have hands on experience in all categories of UNIX commands. I analyse and troubleshoot the issues in production environment, business objects reports generation, review and send reports to users. I am a good listener and fast learner, I’m confident and have multi-tasking abilities. I have a positive outlook and open-minded approach. I am a team worker with good communication skills.